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Data Protection Notice
 
Contents
 
I.    Controller                                                                                                                             
II.   Data Protection Officer                                                                                                     
III.  Processing of your personal data when you visit our website                                   
1.    When you visit our website for information                                                                
2.    When you use our online shop                                                                                     
3.    When you use our contract platform                                                                            
4.    When you use our order history platform                                                                   
5.    When you use the contact form                                                                                    
IV.   Use of cookies   
V.    Recipients  
VI.   Transfer of personal data outside of the EU   
VII.  Your rights   
VIII. Automated individual decision-making, including profiling   
 
 
 
Welcome to our website and thank you for your interest in our Group and all our companies’  products.
In the following Data Protection Notice, Kloeckner Metals UK (also referred to in the  following as “Kloeckner”, “we”, “us” or “our”) provides you with various information about the  processing of your personal data when you visit our website at www.kloeckner.de (referred to in the  following as the “website”). Personal data is all information relating to an identified or identifiable  natural person (such as your first name and last name, your mailing address, your phone number  or your e-mail address).
In the following, we would like to inform you in particular what personal data will be processed when  you visit our website and make use of its services and features, why this takes place in each case,  and your rights in this regard.
 
I. Controller
 
The controller for the purposes of data protection law is:

Kloeckner Metals UK
Valley Farm Road, Stourton
Leeds
LS10 1SD
 

II. Data Protection Officer
 
You can contact our Data Protection Officer using the following contact details:
 

Kloeckner Metals UK
Valley Farm Road, Stourton
Leeds
LS10 1SD
 

III. Processing of your personal data when you visit our website
 
1. When you visit our website for information
 
a) Data categories affected:
Each time you visit our website, we process the following data:
  • The connection data of the requesting device, including the IP address;
  • The web pages accessed, including the referring page;
  • The date and time of your visit;
  • The type and version of the requesting browser and the operating system;
  • The volume of data transferred in connection with your visit.
 
b) Purposes of processing, legal basis and any legitimate interests:
We process this data for the purpose of making our website available and to ensure its  technical operation on the basis of Article 6(1)(b) of the GDPR as well as to identify and  eliminate faults on the basis of Article 6(1)(f) of the GDPR. In this connection, we pursue the  interest of fault-free use of the website.
 
c) Duration of data storage:
We erase the data after 7 days unless, in exceptional instances, we need it for a longer  period for the purposes mentioned above. In such instances, we erase the data as soon as the  purpose no longer applies.
 
d) Need for your cooperation in data collection/consequences of refusal:
This data is processed automatically when you visit our website. You cannot use our website  unless this data is provided.
 
2. When you use our online shop
 
a) Data categories affected:
We process the following data when you use our online shop: title, first name, last name, your  account identifier, business e-mail address, password, date of birth, company name, business  mailing address, form of company, billing address, delivery address and details, payment  method, credit card data, business telephone number, tax number, Kloeckner customer number,  and details of customer-specific prices, contracts and orders placed (including, for example,  order number, call-off quantity unit, article number, quantity required, date and time), user data  for the users associated with your account, including name, e-mail address, and usage data in  connection with the use of our online shop.
 
b) Purposes of processing, legal basis and any legitimate interests; sources:
We process this data to fulfill your order and to provide the online shop on the basis of Article  6(1)(b) of the GDPR. In addition, we process the data in pseudonymized form on the basis of  Article 6(1)(f) of the GDPR in order to create statistical analyses of general customer behavior  and to control our business development.
If you place an order in the online shop, we process your company name and your business  mailing address to meet legal requirements for screening against terrorist lists on the basis of  Article 6(1)(c) of the GDPR. We collect the data either directly from you, from information  already known to us in other Kloeckner systems or from information provided by the administrator  responsible for you in our online shop.
 
If you place items in a shopping basket and quit the order process by closing your browser  window or save your basket without placing an order, we process your shopping basket data  and your phone number on the basis of Article 6(1)(f) of the GDPR to contact you by phone and  ask if there were technical reasons why you did not proceed with your order. In this connection,  we pursue the interest of improving the quality of our online shop, identifying any faults and  helping you with troubleshooting.
 
With regard to the processing of your data for direct marketing purposes, please see the  separate Data Protection Notice for direct marketing.
 
c) Duration of data storage:
We erase your personal data after contract fulfillment and the expiration of tax and commercial  law retention requirements.
 
d) Need for your cooperation in data collection/consequences of refusal:
The provision of data when using our online shop is necessary for registration and order  fulfillment. You cannot use our online shop unless this data is provided.
 
3. When you use our contract platform
 
a) Data categories affected:
We process the following data when you use our contract platform: Kloeckner customer number,  business e-mail address, user name, password, and information on your contracts (such as  duration, quantity, order number, responsible contact person, quantity unit, delivery address,  article number, date and time).
 
b) Purposes of processing and legal basis:
We process this data for fulfillment and to provide the contract platform on the basis of Article  6(1)(b) of the GDPR.
 
c) Duration of data storage:
We erase your personal data from the contract platform upon your request or after contract  fulfillment and the expiration of tax and commercial law retention requirements.
 
d) Need for your cooperation in data collection/consequences of refusal:
The provision of data when using our contract platform is necessary for registration and  fulfillment. You cannot use our contract platform unless this data is provided.
 
4. When you use our order history platform
 
a) Data categories affected:
We process the following data when you use our order history platform: Kloeckner customer  number, business e-mail address, user name, password, and information on your orders (such  as duration, quantity, order number, contact person, quantity unit, delivery address, article  number, date and time).
 
b) Purposes of processing and legal basis:
We process this data for fulfillment and to provide the order history platform on the basis of  Article 6(1)(b) of the GDPR.
 
c) Duration of data storage:
We erase your personal data from the order history platform upon your request or after order  fulfillment and the expiration of tax and commercial law retention requirements.
 
d) Need for your cooperation in data collection/consequences of refusal:
The provision of data when using our order history platform is necessary for registration and  fulfillment. You cannot use our order history platform unless this data is provided.
 
5. When you use the contact form
 
a) Data categories affected:
When you contact us, we process your title, first name, last name, e-mail address, company  name, postcode/ZIP code, Kloeckner customer number, phone number, reason for contact, your  message and any attachments.
 
b) Purposes of processing, legal basis and any legitimate interests:
We process this data to respond to your inquiry on the basis of Article 6(1)(b) of the GDPR or of  Article 6(1)(f) of the GDPR. In doing so, we pursue the interest of responding to your inquiry.
 
c) Duration of data storage:
We erase the data when your inquiry has been responded to and after the expiration of tax and  commercial law retention periods.
 
d) Need for your cooperation in data collection/consequences of refusal:
You must only provide us with the data we need to process your inquiry and contact you. These  mandatory data items are marked in the contact form with an asterisk. If you do not provide us  with the mandatory data, we may not be able to respond to your inquiry. All other data items are  not mandatory, but they help us process your request faster and more effectively.
 
 
IV. Use of cookies
 
We use cookies on our website. These are both session cookies (which are deleted immediately  when you close your browser) and persistent cookies, which are used from one session to the next.
 
Cookies are small text files that are transferred to your device, where they are stored and retrieved  by the web browser you use. The data stored in a cookie can make it possible to recognize your  web browser when you visit again.
 
Regardless of the type of cookies used, you always have the choice of whether or not to accept  them.
 
This means you can object to the use of cookies free of charge at any time. You can  exercise this right of objection in particular by changing the settings in your browser so  as not to accept cookies or to limit them to specific websites. In addition, with regard to  cookies that are not technically essential, you can opt out of their use by following a  specific procedure. Information on this is provided in the table below.
 
Our website can be used without cookies as well. You can also delete stored cookies at any time.  This applies in particular to persistent cookies. Please note, however, that this may lead to technical  limitations in the display of our website or to navigation restrictions.
 
In the following, we provide detailed information about the cookies we use:
 
 
 

Name

Data categories

Storage duration

Cookie provider

Purpose of processing and interests pursued if applicable

Legal  basis

Necessary to operation of the website

Any additional means of opting out

 

JSESSIONID

Cookie value

Session cookie

Kloeckner

Session tracking

Article 6(1)(b) of the GDPR

Yes

--

_session:jsSession:

Cookie value

2 minutes

Kloeckner

HTTPS session

Article 6(1)(b) of the GDPR

Yes

--

JSESSIONID-B2B-ACC

Cookie value

Session cookie

Kloeckner

Session tracking

 

Article 6(1)(b) of the GDPR

Yes

--

acceleratorSecureGUID

Cookie value

Session cookie

Kloeckner

Secure session tracking

Article 6(1)(f) of the GDPR

Yes

--

_ga

Cookie value

1 year

Google Ireland Ltd.

Usage pattern analysis

Article 6(1)(f) of the GDPR

No

Opt-out link

_gat

Cookie value

1 minute

Google Ireland Ltd.

Preparation for usage pattern analysis

Article 6(1)(f) of the GDPR

No

Opt-out link

_gid

Cookie value

1 minute

Google Ireland Ltd.

Advertising in connection with usage pattern analysis

Article 6(1)(f) of the GDPR

No

Opt-out link

_session:jsSession:
gaValues

Cookie value

Session cookie

Google Ireland Ltd.

Preparation for usage pattern analysis

Article 6(1)(f) of the GDPR

No

Opt-out link

viewedProducts

Product-master-value

1 year

Kloeckner

To display previously viewed products

Article 6(1)(f) of the GDPR

No

--

_session:jsSession:
selectedValues

Cookie value

Session cookie

Kloeckner

To display the selected product

Article 6(1)(b) of the GDPR

Yes

--

Kloeckner-uk-cart

Cookie value

1 year

Kloeckner

To display the shopping basket

Article 6(1)(b) of the GDPR

Yes

--

Hie-cookie-disclaimer

User response

1 year

Kloeckner

Consent to accept cookies

Article 6(1)(f) of the GDPR

No

--

 

 

 

 
V. Recipients
 
Internal recipients: Access to your personal data is restricted to the extent needed and to those  persons at Kloeckner who need such access in order to fulfill the above-mentioned purposes.

External recipients: We pass on your personal data to external recipients outside of Kloeckner  only if it is necessary to do so in order to process and respond to your inquiry, it is allowed by law or  you have given us your consent to doing so.
 
External recipients may be the following:
 
a) Processors
Klckner Group companies or external service providers that we use for the provision of services,  such as in connection with technical infrastructure and maintenance and with the provision of  content under contract.
 
b) Public bodies
Public authorities and government institutions, such as prosecutors, courts or tax authorities to  which we are under a binding obligation to disclose personal data by law.
 
c) Private entities and individuals
Distributors, independent branches, Group companies, payment service providers, cooperation  partners or helpers in cases where this is necessary for performance of contract, you have  consented or this is allowed by law.
 
 
 
VI. Transfer of  personal data  outside of the EU
 
Where applicable, we also transfer personal data that we process in connection with the  processes described above to recipients within the meaning of Article 4(9) of the GDPR who  process your personal data outside the territory of the European Union. To this extent, your  personal data is also transferred to and processed in the USA, for which the European  Commission has not issued an adequacy decision. For the recipients concerned, we therefore  ensure the adequate protection of your personal data by providing “appropriate safeguards”  (Article 46 of the GDPR), either by the use of standard contract clauses or by selecting Privacy  Shield-certified recipients. You can request a copy of the safeguards from us (see heading I for  contact details).
 
 
VII. Your rights
 
Your rights as a data subject under the General Data Protection Regulation (GDPR) – subject to  the applicable legal requirements being met – are as follows:
 
Access: You have the right of access to personal data concerning you that we process.
 
Rectification: You have the right to obtain rectification of your personal data. You also have the  right to have incomplete personal data completed.
 
Erasure: In certain instances, you have the right to obtain erasure of your personal data.
 
Restriction of processing: In certain instances, you have the right to have us restrict the  processing of your personal data.
 
Data portability: If you have provided us with data on the basis of a contract or consent, you have  the right to receive the data you have provided in a structured, commonly used and machine-readable format or to have us transmit it to another controller.
 
Right to object
           
You have the right to object, on grounds relating to your particular situation, at any time  to processing of personal data concerning you which is based on Article 6(1)(f) of the  GDPR. We will then no longer process the personal data for the stated purposes unless  we can demonstrate compelling legitimate grounds for processing that override your  interests, rights and freedoms, or the processing is for the purpose of establishing,  exercising or defending legal claims.
With regard to the processing of your data for direct marketing purposes, please see the  separate information on opt-out rights with regard to direct marketing.

Please also note the information on opt-out rights with regard to cookies in section IV.
 
Revocation of consent: If you have given us consent to the processing of your data, you can  revoke it at any time with effect for the future. This does not affect the lawfulness of the processing  of your data prior to the revocation.

Exercising your rights: To exercise any or all of your rights as described above, please contact customer service at +44 330 134 0134, Mon-Fri 9am – 5pm or by postal mail at the address under heading I. above. Please make sure that we can  clearly identify you.

Right to lodge a complaint with a supervisory authority: You have the right to lodge a  complaint with a supervisory authority – in particular, in the Member State of your habitual  residence, place of work or place of the alleged infringement – if you consider that the processing  of personal data concerning you is unlawful.
 
 
VIII. Automated  individual  decision-making,  including profiling

There is no automated individual decision-making, including profiling, within the meaning of Article  22 of the GDPR, in connection with the use of our website.
 
 
As of May 2018